Collection of DEA deductions to be suspended

DWP has issued a statement on their debt management telephone line, advising that all debt management collection in relation to over payments of benefits, tax credits and social funds have been suspended for a temporary period. They will not be issuing any new collection notices nor collecting any debt during this time.

Employers who process DEAs for DWP via their payroll are advised to suspend all DEA collections and to not set up new orders that may have recently been received. You are not required to speak to an advisor or gain authorisation to action this.

Official guidance will be published. If you would like to hear the notice given, you can call 0800 916 0614, selecting option 1 for employers.

Get in touch Return to the homepage