Our Professional Services Team offer a range of services to cover all phases of your engagement with FastTrack, including:
- Product Consulting Services – onsite or remote
- Implementation Planning Study (IPS) – to help you get best prepared for your project
- Business Process Review (BPR) – Assess and review your Standard Operating Procedures (SOP’s) to achieve greater efficiencies using FastTrack360
- Front office process review
- Online timesheet process review
- Back office process review
- Training Services
- Training Needs Analysis
- FastTrack Administrator (FTA) Training
- End User Training
- Train the Trainer
- Report Writing Service
- Change Management Services
Our Project Managers and Consultants will ensure all the aspects of your project life cycle runs smoothly. Every client and implementation of FastTrack360 is different, and our team adapts to support your brand and service difference whilst aligning with your strategic and operational objectives. We’ll implement FastTrack solutions on-time and on-budget while minimising risk to your business.
Based on our evaluation of your system, we’ll provide practical, informed recommendations to effectively conduct change management, including:
Effective project co-ordination
Flexible options to train users
Migrate your data accurately
System set up including any customisations and configurations required.
No matter how long you have been using the FastTrack360 platform to run your business, there are always more possibilities to get your team more efficient and effective. Our local in-house Professional Services team are staffing industry specialists, and they are here to help you make this happen.
Ensure you are maximising your time and investment in the platform, and most importantly; your people. In collaboration with our Front and Back Office specialists, we have designed a series of support and training packages to ensure your FastTrack360 platform and its use are aligned to the strategic and operational objectives of your business.View Professional Services Packages